Find quick answers to our most common questions about shipping, returns, quality, and our mission. We keep everything clear and transparent so you always know exactly what to expect.

FAQ's

How long does processing take?

Processing typically takes 1–3 business days. Each item is made to order to ensure quality.

How long is shipping?

Shipping usually takes 7–10 business days depending on your location.

Most orders in the U.S. arrive within 5–8 days after processing.

Where do you ship from?

We use Gelato’s global partner network, which means your order is produced and shipped from the facility closest to your location.

This helps reduce shipping times and keeps prices fair.

Do you ship internationally?

What materials do you use?

Our products come from trusted, top-tier suppliers, and materials vary depending on the item. While apparel often uses premium cotton and durable blends, all items in our store—clothing, accessories, and more—are chosen for their quality, comfort, and long-lasting construction. We only partner with manufacturers who meet our standards, so you can shop with confidence.

Are your products ethically made?

Yes! Gelato partners with verified, responsible suppliers that follow fair production standards.

Do you accept returns or exchanges?

Because all products are custom-made on demand, returns for “change of mind” aren’t always possible.
However, we always stand behind our quality.

What if my item arrives damaged or incorrect?

If your order arrives damaged, misprinted, or defective in any way:

  1. Take a photo of the issue
  2. Email us within 7 days at grace.clothinghq@gmail.com
  3. We will replace the item at no cost to you

What if I ordered the wrong size?

Because items are made to order, size-related exchanges may not always be available.
Always review the size chart before purchasing, and message us if you need help choosing a size—we’re happy to guide you.

What is the mission behind Grace Clothing?

Our mission is simple:

  • Spread the Word through meaningful apparel
  • Be fully transparent with our customers
  • Provide high-quality faith-inspired clothing that reflects God’s love in everyday life

Every item is designed with purpose—to spark conversations, inspire others, and help believers represent their faith boldly.

Is this a Christian-owned business?

Yes. We are a small, Christian-owned brand dedicated to creating apparel that glorifies God.

How can I contact you?

For any questions, concerns, or special requests, email:
grace.clothinghq@gmail.com
We reply as fast as possible.

About Us

Grace was born out of a personal transformation that changed my life forever. What started as a simple idea: to design meaningful Christian clothing, quickly became a testimony of how powerfully God can work in someone’s heart.

When I first launched this brand, I wasn’t a believer. I was just a young guy from El Paso, TX trying to build a business and create something of my own. But as I worked on every design, every detail, every late-night idea, something unexpected happened. God met me right where I was. He opened my eyes, softened my heart, and pulled me toward Him in a way I never saw coming.

This store became part of my salvation story.

I went from not believing at all to becoming a follower of Christ. One step, one prayer, one moment at a time. And now, as a 25-year-old father, my purpose has only grown stronger. Becoming a parent changed everything for me. It made me think about the legacy I’m building, the values I want to pass down, and the example I want to set for my child.

Grace Shop exists because faith changed my life, and I want our clothing to help spark that same hope in others.

Our mission is simple:
Create high-quality, faith-based apparel that carries meaning, inspires conversations, and boldly represents Christ in everyday life.

Every shirt, hoodie, and design is crafted with intention, not just to look good, but to serve as a reminder of God’s love, strength, and presence. Whether you’re deep in your walk with God, just beginning, or searching for hope, I want Grace to be a place where you feel seen, encouraged, and connected.

This brand isn’t just a store. It’s a community.
A place for believers, seekers, and anyone who wants to wear something that actually stands for something.

Thank you for being here, for supporting this vision, and for helping us spread the Gospel one piece at a time. This journey wouldn’t exist without people like you.

Blessings,
Carlos Valles
Owner & Founder of Grace